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About us

irasystems > About us

Our Mission

To deliver quality & timely services to our business partners by providing innovative and cost effective IT solutions, thereby achieving long-term customer satisfaction.

Our Vision

“To be the leader in IT services by enabling our business partners to achieve long-term success using our innovative and comprehensive IT solutions.”

Our process

1. You call us

You may call us at any time convenient for you. Contact our consultant who will record the cause of failure of the gadget, your contact details and direct you to our repairmen.

2. Arrival and diagnosis

A qualified technician will immediately attend the gadget and establish a diagnosis of the damage, which will then be reported to you. If it is found that the repair can be carried out on the same day (depending on availability of parts), you will be informed of the estimated repair time. Otherwise, if it is necessary to take away the device to carry out further tests and / or repair, they will take care of giving you an approximate time of delivery. In all cases, and before beginning any repair process, they will inform you and seek your consent.

3. Repair

We provide a careful repair, with replacement of components only of the original company. There are no doubts about the integrity of your data on the device after it will be repaired by us. We also guarantee all our repairs up to 6 months and make all efforts to resolve you problem as soon as possible.

4. Return to the specified address

Our friendly customer service team will contact you within 24 hours after we repair your device. After our experts have completed the repairs, we’ll schedule a convenient time to deliver it back to you.

Pune’s Trusted Computer Doctors

IRA Systems Technologies is a company with real values. We believe in honesty and integrity, teamwork and open communication. We have one great team with a singular purpose – to deliver the best possible IT services to our customers.

We are committed to constantly learning new technologies so that we can provide the most up-to-date and comprehensive IT services available anywhere.

We strive to be a good corporate citizen and help make the world a better place by donating time, money and energy to those who are less fortunate.